User Pain Points
When equipment fails, it is necessary to manually notify maintenance engineers to repair it, which wastes a lot of communication costs. After the repair, no timely feedback is received, which affects work efficiency.
Function Introduction
By scanning the QR code to report a repair, basic equipment information and the cause of the problem will be automatically retrieved, forming a closed-loop management from fault warranty, maintenance process to completion of repair. The repair experience will form a knowledge base for other employees to learn from.
Functional value
Reduce communication costs and improve work efficiency.
The maintenance process can form a knowledge base and share experience.